Help Centre
111b Frequently Asked Questions
Clear answers for Bangladesh players on accounts, bKash and Nagad payments, cricket betting, slots, bonuses and staying safe at 111b — all in one place.
Welcome to the 111b FAQ page — a comprehensive resource built specifically for Bangladesh players. Whether you are a first-time player in Dhaka trying to figure out how to deposit via bKash, a cricket fan in Chittagong curious about BPL betting rules, or a regular player in Sylhet asking about minimum withdrawal amounts, you will find direct, honest answers here. Everything is organised into five clear sections so you can go straight to what matters to you.
Cricket Betting
BPL, IPL, T20 World Cup and live in-play markets.
Fast Payments
Instant deposits and withdrawals via bKash, Nagad, Rocket.
500+ Slots
RNG-certified titles from Pragmatic Play, NetEnt and more.
Welcome Bonus
First-deposit bonus available to new 111b players.
SSL Secured
Bank-grade encryption on every transaction you make.
Mobile Ready
Play on any Android or iOS browser — no app needed.
Account & Registration
Creating a 111b account takes under two minutes. Visit 111b.club, tap the registration button, enter your mobile number, choose a secure password, and confirm you are aged 21 or older. Your account becomes active immediately after submission and you can make your first deposit via bKash, Nagad, or Rocket straight away. Never share your login credentials with anyone for your own security.
111b uses a standard KYC process to protect players and ensure winnings reach the right person. You will need your National Identity Card (NID) or passport as photo ID, plus a recent utility bill or bank statement as proof of address. KYC must be completed before your first withdrawal. All documents can be submitted through the verification section inside your account dashboard.
To reset your 111b password, tap the Forgot Password link on the login screen and enter your registered mobile number. A one-time SMS verification code will be sent to that number. Enter the code on-screen, then set a new password. If the SMS does not arrive within five minutes, check the number matches your registration details exactly, or contact support at [email protected] for assistance.
No — 111b strictly permits only one account per person. Creating duplicate accounts violates our Terms and Conditions and can result in permanent suspension of all associated accounts along with forfeiture of any balances and winnings. If you believe you have accidentally registered twice, contact our support team at [email protected] immediately so the issue can be resolved before any penalties apply.
To permanently close your 111b account, email [email protected] with the subject line Account Closure Request from your registered email address. Any remaining balance will be refunded to your registered payment method before the account is closed. Closure requests are processed within five business days. If you are closing due to gambling-related concerns, we recommend reading our Responsible Gaming page first.
Deposits & Withdrawals
bKash deposits on 111b are processed instantly and funds typically appear in your account within seconds of the transaction completing. If your deposit has not shown after ten minutes, open your bKash app and confirm the transaction is marked as successful. If bKash shows a success but 111b has not credited the funds, contact support immediately with your bKash transaction ID and the team will investigate and resolve it promptly.
The minimum deposit on 111b is ৳200 for mobile wallet methods including bKash, Nagad, Rocket, and Upay. This low threshold makes 111b accessible to players across Bangladesh, from Dhaka and Chittagong to Rangpur and Cox's Bazar. Bank transfer deposits through Dutch-Bangla Bank, BRAC Bank, or Islami Bank may carry a higher minimum — check the deposit page for the figure that applies to your chosen method.
The minimum withdrawal on 111b is ৳500 for mobile wallet methods such as bKash, Nagad, and Rocket. Standard verified accounts have no fixed maximum for a single withdrawal, though very large amounts may require additional identity confirmation as a security measure. To avoid any delays on your first withdrawal, ensure your KYC verification is fully completed before submitting the request.
To withdraw via Nagad on 111b, navigate to the withdrawal section of your account, select Nagad as your method, enter the Nagad mobile number registered in your name, and enter the amount you want to withdraw. Most Nagad withdrawals complete within 30 minutes during business hours. During peak periods or on public holidays such as Eid, processing can occasionally take up to 24 hours.
111b does not charge any platform fees on deposits or withdrawals. However, your mobile wallet provider — bKash, Nagad, or Rocket — may apply their own standard transaction charges on their side. These fees are determined entirely by the wallet provider and are outside 111b's control. We recommend checking your wallet provider's current fee schedule before initiating a transaction to avoid any unexpected deductions.
Games & Gameplay
111b covers a wide range of cricket competitions for Bangladesh fans including the BPL, IPL, T20 World Cup, ICC Champions Trophy, Asia Cup, and bilateral series featuring the Bangladesh Tigers. Betting markets include match winner, top batsman, top bowler, total runs, number of sixes, fall of first wicket, and many more. Live in-play betting is available on selected matches, letting you bet as each ball is delivered.
Yes — all slot games on 111b use certified Random Number Generation (RNG) technology supplied directly by the game studios, including Pragmatic Play, NetEnt, and Microgaming. RNG certification means every spin outcome is fully independent and cannot be predicted or influenced. The theoretical RTP percentage for each game is published in its help section, so you can always check it before you start playing.
Yes — 111b is fully mobile-optimised and runs directly inside your phone's browser with no app download required at all. Simply open Chrome, Firefox, or Safari on any Android or iOS device, go to 111b.club, and log in to start playing. Games load quickly even on slower mobile data connections, making 111b genuinely accessible to players in Dhaka, Sylhet, Khulna, Barisal, and everywhere in between.
111b's live casino section is powered by Evolution Gaming and Ezugi, streaming real-time tables directly from professional broadcast studios. Available titles include Live Roulette, Live Baccarat, Live Blackjack, Andar Bahar, Teen Patti, Dragon Tiger, Crazy Time, and Mega Ball. You play against real human dealers with multiple camera angles and a live chat feature, creating an experience that rivals a physical casino from your phone.
To place a cricket bet on 111b, go to the Cricket section from the main menu, browse the listed matches, and select the one you want to bet on. Choose your preferred market — for example Match Winner, Top Batsman, or Total Sixes — enter your stake amount in BDT, and confirm your bet slip. Your potential return is displayed before you confirm. For live in-play bets, the same steps apply but the odds update in real time as the match unfolds.
Bonuses & Promotions
111b offers a welcome bonus on your first deposit — visit the Promotions section after registering to see the current offer, as the bonus percentage and maximum amount are updated periodically. The welcome bonus is available to players depositing via bKash, Nagad, Rocket, and other supported methods. Always read the full bonus terms before opting in, paying particular attention to the wagering requirement and the list of games that contribute toward it.
A wagering requirement — also known as a rollover — is the number of times you must bet your bonus amount before it converts into real withdrawable cash. For example, a ৳1,000 bonus with a 20x wagering requirement means you must place ৳20,000 in qualifying bets before cashing out. On 111b your wagering progress is tracked in real time inside your account dashboard, so you always know exactly how much more you need to wager.
Yes — all 111b bonuses carry an expiry period that is stated clearly in each promotion's terms. Welcome and reload bonuses typically must be wagered within 7 to 30 days of being credited to your account, depending on the specific promotion. If the wagering requirement is not completed before the expiry date, the bonus and any winnings generated from it are automatically removed. Always check the individual promotion's T&C for the exact expiry timeframe.
Whether bonus funds can be used for cricket betting depends on the specific promotion's terms. Some 111b bonuses are valid across all product categories — sports betting, slots, and live casino — while others apply to slots only. The eligible game categories are always listed clearly in the promotion's terms and conditions. If you are unsure before claiming a bonus, email [email protected] and the team will confirm which markets your specific bonus covers.
Safety & Responsible Gaming
111b uses industry-standard SSL encryption to protect all data transmitted between your device and our servers — the same technology used by major banks including BRAC Bank and Dutch-Bangla Bank. Personal information is never sold or shared with third parties for marketing purposes. All game outcomes are governed by certified RNG systems to guarantee fair play, and financial transactions via bKash, Nagad, and Rocket also benefit from those providers' own secure payment infrastructure.
The minimum age to register and play on 111b is 21 years old, and this applies to all players in Bangladesh without exception. You must confirm your date of birth during registration, and 111b reserves the right to request documentary proof — such as a National Identity Card or passport — at any point. Any account found to belong to a person under 21 will be immediately suspended and all associated funds will be forfeited.
To self-exclude from 111b, send an email to [email protected] with the subject line Self-Exclusion Request and specify your preferred duration — options include 6 weeks, 3 months, 6 months, 12 months, or permanent exclusion. Self-exclusion is activated within 24 hours of your request being received. During this period you cannot log in, make deposits, or receive any marketing communications from 111b. If gambling is affecting your wellbeing, please also seek support from a qualified counselling service in Bangladesh.
Still Have Questions?
Our support team is ready to help 24 hours a day. Email us at [email protected] and we will get back to you within 24 hours. For urgent matters such as responsible gaming requests, mention it in the subject line for priority handling.